AI Content Policy

Responsible AI Use and Content Guidelines

Agency 310, a JCLG Holdings brand
Effective Date: January 1, 2025 | Last Updated: December 15, 2024

1. Our Commitment to Responsible AI

GrowthAgents is committed to the responsible and ethical use of artificial intelligence in content creation. This policy outlines how we use AI, what safeguards we employ, and what responsibilities users have when using AI-generated content.

We believe AI should augment human creativity and expertise, not replace professional judgment. Our AI tools are designed to assist, not substitute for, human oversight in professional communications.

2. AI Technologies We Use

2.1 Content Generation

We use the following AI technologies for content creation:

• Claude (Anthropic): Primary AI for text generation, using Claude Sonnet 4 model
• Purpose: Blog posts, articles, social media content, meta descriptions
• Data handling: Anthropic does not retain API inputs for training; see anthropic.com/policies

2.2 Image Generation

• DALL-E 3 (OpenAI): AI image generation
• Purpose: Featured images, social media graphics
• Guidelines: No faces, no text/typography, photorealistic style only
• Data handling: See openai.com/policies for API data usage

2.3 Research and Analysis

• Perplexity AI: Topic research and trending content discovery
• Purpose: Identifying relevant topics, gathering factual information
• Data handling: Research queries do not include client-identifying information

3. Content Quality Standards

3.1 E-E-A-T Framework

All AI-generated content follows Google's E-E-A-T guidelines:

• Experience: Content reflects real-world experience relevant to the topic
• Expertise: Content demonstrates subject matter knowledge appropriate to the industry
• Authoritativeness: Content positions the client as a trusted source
• Trustworthiness: Content is accurate, properly sourced, and includes necessary disclaimers

3.2 Accuracy and Sources

Our content generation process includes:

• Citation of external sources where appropriate
• Links to authoritative references (government sites, official sources)
• No inclusion of competitor links or mentions
• Fact-checking prompts built into our AI workflows

IMPORTANT: AI can produce inaccurate information. Clients must review all content before publication.

3.3 Compliance Checks

For professional services clients, our AI includes:

• Industry-specific compliance guidelines (legal, medical, financial)
• Required disclaimers automatically included
• Detection and removal of potentially problematic claims
• QA review before content enters the publishing queue

4. Content Ownership and Copyright

4.1 Who Owns AI-Generated Content

Content generated through our Services is owned by you, the client:

• You receive full ownership rights to all Output Content upon generation
• You may use, modify, publish, and distribute the content without restriction
• GrowthAgents retains no ownership claims to your generated content
• No royalties or attribution to GrowthAgents is required

4.2 Copyright Considerations

Important copyright considerations:

• AI-generated content may not be eligible for copyright protection in all jurisdictions
• US Copyright Office currently requires human authorship for registration
• Your review and editing of AI content may establish copyrightable elements
• We recommend consulting legal counsel for copyright-sensitive applications

4.3 Third-Party Rights

You are responsible for ensuring AI-generated content does not:

• Infringe on third-party copyrights, trademarks, or other IP rights
• Use protected phrases, slogans, or branding without authorization
• Reproduce substantial portions of copyrighted works
• Violate any individual's right of publicity or privacy

5. AI Disclosure Guidelines

5.1 Recommended Disclosures

We recommend including AI disclosure in one of the following ways:

• Author byline: "[Author Name] with AI assistance"
• Footer disclosure: "This content was created with the assistance of AI technology and reviewed by [Firm Name]."
• Website policy: Add AI content disclosure to your website's editorial policy

5.2 Regulatory Requirements

Some jurisdictions and industries may require AI disclosure:

• FTC guidelines recommend disclosure of AI in commercial content
• Some state bar associations have issued guidance on AI use
• Healthcare content may have specific AI disclosure requirements

Consult with your compliance advisor regarding disclosure requirements specific to your industry and jurisdiction.

6. Prohibited Uses of AI Content

You may NOT use our AI services to generate:

• Deceptive content intended to mislead consumers
• Content impersonating specific individuals without consent
• False testimonials or fabricated case results
• Content that violates professional ethics rules
• Hate speech, harassment, or discriminatory content
• Content promoting illegal activities
• Spam or mass-produced low-quality content
• Content designed to manipulate search engines through deceptive practices

7. Human Oversight Requirements

We believe human oversight is essential. Our policies require:

7.1 Review Before Publication

• All content should be reviewed by a qualified person before publication
• Approval workflows are available for clients who want explicit sign-off
• Auto-publish features should only be used for content that has been pre-approved

7.2 Professional Responsibility

For professional services content:

• Legal content should be reviewed by a licensed attorney
• Medical content should be reviewed by a qualified healthcare professional
• Financial content should be reviewed by an appropriate financial professional

You remain professionally responsible for all content published under your name or firm's name.

8. Data Privacy in AI Processing

8.1 What Data is Processed

When generating content, our AI processes:

• Your business information (name, industry, practice areas, locations)
• Your brand voice and style preferences
• Topic requirements and keywords
• Content queue instructions

8.2 What Data is NOT Shared

We do NOT share with AI providers:

• Your contact information (email, phone)
• Your client lists or case information
• Payment or billing details
• OAuth tokens or credentials

8.3 AI Provider Commitments

Our AI providers have committed to:

• Anthropic (Claude): No training on API customer data
• OpenAI: API data not used for training (per business API terms)
• Perplexity: No retention of query data

9. AI Limitations and Risks

AI technology has important limitations you should understand:

• Hallucinations: AI may generate plausible-sounding but incorrect information
• Outdated Information: AI training data has a cutoff date and may not reflect current law or regulations
• Bias: AI may reflect biases present in training data
• Context Limitations: AI may miss nuances specific to your jurisdiction or practice
• No Legal/Medical/Financial Advice: AI content is informational only and does not constitute professional advice

These limitations reinforce the importance of human review before publication.

10. Policy Updates

AI technology and regulation evolve rapidly. We will update this policy as needed to reflect:

• Changes in AI technology we use
• New regulatory requirements
• Updated best practices
• Changes in AI provider policies

Material changes will be communicated via email at least 14 days before taking effect.

11. Questions and Feedback

We welcome questions about our AI practices. Contact us at:

GrowthAgents AI Ethics Team

Email: help@get310.com

We are committed to transparency and responsible AI use.